Recent News

Frequently Asked Questions during COVID-19 Shelter in Place Order

The Housing Authority of the County of Santa Cruz is a public agency committed to providing essential services while following public health directives to reduce the spread of the coronavirus. Santa Cruz County issued a Shelter in Place order to prevent further spread of COVID-19.  As a result of this directive, the Housing Authority has suspended public access to the main office until the Shelter in Place directive is lifted.

For a list of Frequently Asked Questions during this closure, click here.

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Preguntas frecuentes durante la Orden de Refugio en Casa COVID-19

La Autoridad de Viviendas del Condado de Santa Cruz es una agencia pública comprometida a proporcionar servicios esenciales mientras sigue las directivas de salud pública para reducir la propagación del coronavirus. El Condado de Santa Cruz emitió un Refugio en Casa para evitar la propagación de COVID-19. Como resultado de esta directiva, la Autoridad de Viviendas ha suspendido el acceso público a la oficina principal hasta que se levante la directiva de Refugiarse en Casa.

Para una lista de preguntas hechas frecuentemente, haga clic aquí.

Housing Authority Office Closed to the Public Effective Tuesday, March 17, 2020

Santa Cruz County has issued a Shelter-In-Place order to prevent further spread of COVID-19.  As a result of this directive, effective Tuesday, March 17, 2020, the Housing Authority of the County of Santa Cruz will suspend public access to the main office until the Shelter-In-Place directive is lifted.

During this office closure, the Housing Authority will continue to provide essential services to our community.  Our top priority is housing families safely, in compliance with public health guidance.  We have alternate means for you to continue doing business with us without visiting our office lobby:

  • Emergency and urgent work orders will be addressed for Housing Authority managed properties. Call 831-427-8206 for after hours service.
  • All face-to-face appointments, routine annual inspections, and other non-essential functions will be postponed until conditions allow these activities to resume.
  • Please continue to pay your rent to your landlord.  Submit any required paperwork and documentation to the Housing Authority as soon as reasonably possible given the current situation.
  • Staff will continue to answer phones and email Monday through Thursday from 8:00am to 4:30pm, and Fridays from 8:00am to 12:00pm. You can find contact information for our various key contacts and departments by clicking here.
  • Most forms are available here.  Additionally, staff can provide forms via fax, mail or email.
  • Program participants, vendors and tenants may drop off paperwork in the external drop box at the main office or fax documents to 831-469-3712.

Please contact our Information Center at 831-454-5955 for all other inquiries. You may also email info@hacosantacruz.org.

Thank you for your understanding as we do our part to help curb transmission of COVID-19.

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LA OFICINA DE LA AUTORIDAD DE VIVIENDAS CERRADA AL PÚBLICO EFECTIVO, MARTES, 17 DE MARZO DE 2020

El condado de Santa Cruz ha emitido una orden de refugio en casa para evitar una mayor propagación de COVID-19. Como resultado de esta directiva, vigente a partir del martes 17 de marzo de 2020, la Autoridad de Viviendas del Condado de Santa Cruz suspenderá el acceso público a la oficina principal hasta que se levante la directiva de Refugio en Casa.

Durante el cierre de esta oficina, la Autoridad de Viviendas continuará brindando servicios esenciales a nuestra comunidad. Nuestra principal prioridad es alojar a las familias de manera segura, de conformidad con la guía de salud pública. Tenemos medios alternativos para que continúe comunicandose con nosotros sin visitar el lobby de nuestra oficina:

  • Se atenderán órdenes de trabajo urgentes y de emergencia para propiedades administradas por la Autoridad de Viviendas. Llame al 831-427-8206 para servicios fuera del horario normal.
  • Todas las citas de cara a cara, las inspecciones anuales de rutina y otras funciones no esenciales se pospondrán hasta que las condiciones permitan que estas actividades se reanuden.
  • Continúe pagando su alquiler al propietario. Presente cualquier papeleo o documentación requerida a la Autoridad de Viviendas tan pronto como sea posiblemente razonable dada la situación actual.
  • El personal continuará contestando teléfonos y correos electrónicos de lunes a jueves de 8:00 a.m. a 4:30 p.m. y los viernes de 8:00 a.m. a 12:00 p.m. Puede encontrar información de nuestros contactos y departamentos claves aquí.
  • La mayoría de los formularios están disponibles aquí. Además, el personal puede proporcionar formularios por fax, correo o correo electrónico.
  • Los participantes, vendedores e inquilinos del programa pueden dejar documentos en el buzón externo de la oficina principal o enviar documentos por fax a 831-469-3712.

Comuníquese con nuestro Centro de información al 831-454-5955 para cualquier otra pregunta. También puede enviar un correo electrónico a info@hacosantacruz.org.

Gracias por su comprensión mientras hacemos nuestra parte para ayudar a frenar la transmisión de COVID-19.

COVID-19 RESPONSE

Following guidance from the Santa Cruz County Health Department, the Housing Authority of the County of Santa Cruz is implementing the following temporary, interim measures to help prevent the spread of COVID-19, or Coronavirus, at least through March 31, 2020 or until further guidelines. Temporary Measures Routine, Face-to-Face Office Visits: The Housing Authority is temporarily […]

Landlord and Property Management Workshop

Learn more about the Housing Choice Voucher Program: The latest in a series of Landlord and Property Manager Workshop has been scheduled. The workshop is a great opportunity for all landlords and property managers to obtain in-depth information about the Housing Choice Voucher Program (Section 8 Rental Assistance Program) and all its features and benefits. […]

NEW Landlord Portal!

The Housing Authority is excited to announce a NEW Landlord Portal.  This portal is designed to make the process easier and more efficient for our landlords! All Housing Authority landlords will receive a letter with a registration code and instructions on how to access the new site.  Click here to access the NEW Landlord Portal.  […]