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Waiting List Q&A

Important Information about the Waiting List:

• Check the Waiting List section to see if the waiting list is open right now.

• For those on the list, we cannot estimate how long the wait will be.

• We do not offer emergency assistance.  See our Community Resources for more information about emergency assistance in the community.

What Kind of Assistance Does the Housing Authority Offer?

The Housing Authority assists thousands of families through the Housing Choice Voucher (Section 8) rental assistance program. We also own several apartment complexes for low-income families. You may apply for these programs through separate pre-application forms.

How Do I Apply?

First, check here or call our Waiting List Line at 454-5950 to find out if our waiting list is open. When the lists are open, to apply, simply fill out the pre-application form for the program or programs you are interested in and return it to us.

My landlord says he or she will accept Section 8. Can I get a voucher now?

No. Even if you have a landlord who wants to participate in the voucher program, you still must put your name on the waiting list like all other pre-applicants.

Who is Eligible?

In general, the Housing Authority serves people with low incomes on a first-come, first-serve basis. Specific eligibility rules can change at any time, and we do not review your eligibility until we are ready to assist you. 

How Long Is the Wait?

This depends on how many people went on the waiting list, and how many people left the program, each month. The wait could take years.

Please do not call to ask how much longer the wait will be. We cannot estimate this.

However, you can call 454-5950 to find out when the people we are taking full applications from originally applied for assistance. For example, if we are taking applications from people who applied in June 2001, and you applied in March 2004, you would know that you may still have a long wait for assistance.

What Happens After I Submit a Pre-Application?

Several weeks after we receive your pre-application, we will send you a letter that gives you the date you were placed on the waiting list. Keep this letter with your important papers. If you request information about your place on the waiting list, we will simply send you a new copy of this letter, stating your date of placement.

How Do I Add or Remove Family Members?

You do not need to inform the Housing Authority about changes to your family while you are on the waiting list. If the family breaks up, whoever was designated as Head of Household on the pre-application will keep the place on the waiting list. Anyone not living with the Head of Household would need to apply on their own by submitting a new pre-application.

How Do I Update My Pre-Application?

If you move, it is very important that you send us your new address, in writing, within 30 days. If we cannot reach you by mail, you will be dropped from the waiting list. To update your address, please complete a Change of Address form. You will receive written confirmation several weeks after submitting a Change of Address form to us.

Why Haven’t I Heard From the Housing Authority?

We will contact you by mail when we are ready to take your application. If you are not sure if you are on the list, please complete a Waiting List Placement Date Confirmation Form and send it to us. We will then send you a computer-generated letter confirming the date you placed your name on the waiting list.

Si desea una traducción en español, por favor llame al (831) 454-9455.

 

 

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2931 Mission St. Santa Cruz, CA 95060-5709 (831)454-9455 TDD: (831)469-0122
Fax: (831)469-3712 Hollister: (831)637-0487 E-mail: info@hacosantacruz.org
Hours: Monday through Thursday, 8:00 AM to 5:00 PM

2007 Housing Authority of the County of Santa Cruz. All rights reserved.