Program Eligibility Q&A

Each program has its own set of eligibility rules, and those rules can change from time to time.

The information in this Q&A applies to the Housing Choice Voucher Program and Public Housing.

Other programs may have special rules. For instance, our farmworker program is open only to farmworker families.

How Do You Determine My Income?

The first step to becoming eligible is for the Housing Authority to determine how much your family's annual income is.

•  We will ask you to complete forms stating all of your income and assets.

•  We will ask you to provide documents like tax returns, pay stubs, bank statements and more

•  We may verify your income directly with your employer and/or the agency that provides you benefits.

•  We will also check with federal and state agencies that gather information about earnings from many different sources to confirm the information you have provided.

If we discover that your family has not reported some income to us, you could be denied assistance or face fraud charges. It is very important to declare all income to the Housing Authority.

What are the income limits?

The Housing Choice Voucher program and the public housing program require that we assist a certain number of extremely low income families. These are families whose income is below 30% of the county median income.

We can also assist families who are "very low income," which means that their income is below 50% of median income. Some families with incomes up to 80% of median, called low income, may also be assisted.

Other programs have different income limits, but the income limits mentioned above are a general guide for most housing assistance programs. The income limits are based on the number of people in your family and change at least once a year. You can get the current income limits here.

Is Anyone Eligible for a Special Preference?

We take applications according to the date and time of their application. There are no special preferences and no one can jump ahead on the waiting list based on need or age.  We do not offer emergency housing assistance. Go here for community resources to help with emergency housing.

Some clients of other agencies in the county may receive housing assistance from the Housing Authority  through those agencies. These programs are not open to the general public.

Is There a Background Check?

For public housing and other apartments the Housing Authority owns, there is an extensive criminal background, landlord, and credit check. In the Voucher program, housing is denied for registered sex offenders and certain other violent or drug-related offenses.

How Many Bedrooms Will My Family Be Eligible For?

The Housing Authority calculates one bedroom for the head of household and spouse or domestic partner, if any. We then calculate one bedroom for every two family members, regardless of age or sex. 

In the Housing Choice Voucher Program, your family may choose to rent a home with more bedrooms, but we would re-calculate your rent so that you pay the extra cost of the additional bedrooms. A few exceptions are made for persons with disabilities.  For more information, see our Special Needs Q&A .

Who Counts as a Family Member?

When you submit your full application, we will ask you to list everyone who will live in your home when you get assistance. 

Are there citizenship requirements?

Si desea una traducción en español, por favor llame al (831) 454-9455.

HOME • QUESTIONS & ANSWERS • FACTS & FORMS • LINKS & RESOURCES • CONTACT

2931 Mission St. • Santa Cruz, CA 95060-5709 • (831)454-9455 • TDD: (831)469-0122
Fax: (831)469-3712 • Hollister: (831)637-0487 • E-mail: info@hacosantacruz.org
Hours: Monday through Thursday, 8:00 AM to 5:00 PM

©2007 Housing Authority of the County of Santa Cruz. All rights reserved.